Immobilizers
2018-2022 Toyota Camry Hybrid / 4 Buttons Smart Key / 89904-06240 / 89904-06350
2018-2022 Toyota Camry Hybrid / 4 Buttons Smart Key / 89904-06240 / 89904-06350
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Shipping Policy
Shipping Policy
Autotronics Marketplace
Overview
Autotronics Marketplace connects buyers with verified sellers of automotive electronics across Nigeria. Our goal is to ensure that orders are processed quickly and delivered safely to customers nationwide.
Shipping times and costs may vary depending on the seller, product location, and delivery destination.
Order Processing
Once an order is placed and payment is confirmed, the seller will begin processing the order.
Orders are typically processed within 24–48 hours.
Orders placed on weekends or public holidays may be processed on the next business day.
Buyers will receive a confirmation notification once the order has been shipped.
Delivery Time
Estimated delivery times depend on your location within Nigeria.
Typical delivery times:
Lagos: 1–2 business days
Major Cities: 2–4 business days
Other Locations Nationwide: 3–7 business days
Please note that delivery times may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Partners
Autotronics Marketplace works with reliable logistics partners to ensure safe and timely delivery of products across Nigeria.
Common delivery partners may include trusted local courier services and nationwide logistics providers.
Shipping Costs
Shipping costs are calculated based on:
Product weight and size
Delivery location
Seller shipping settings
The exact shipping fee will be displayed at checkout before payment is completed.
Order Tracking
Where available, buyers will receive a tracking number after shipment. This allows you to track the progress of your delivery.
If you do not receive tracking information, please contact the seller or our support team.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery.
Provide the following information:
Order number
Product name
Description of the issue
Photos (if applicable)
Our support team will work with the seller and courier to resolve the issue promptly.
Seller Responsibilities
All sellers on Autotronics Marketplace are required to:
Package items securely
Ship orders within the stated processing time
Provide accurate shipping information
Failure to comply with these standards may result in seller penalties or suspension from the platform.
Incorrect Shipping Address
Buyers are responsible for providing a correct delivery address during checkout.
Autotronics Marketplace and sellers will not be responsible for delivery issues resulting from incorrect or incomplete addresses.
Nationwide Delivery
Autotronics Marketplace proudly supports nationwide delivery across Nigeria, ensuring that workshops, mechanics, and vehicle owners can access genuine automotive electronics wherever they are located.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: support@autotronics.ng
Website: marketplace.autotronics.ng
Refund Policy
Refund & Return Policy
Autotronics Marketplace
Overview
Autotronics Marketplace is a platform that connects buyers with verified sellers of automotive electronics and accessories. Because many vehicle electronic components require proper diagnosis and compatibility checks, our return and refund policy is designed to ensure fairness for both buyers and sellers.
By purchasing from Autotronics Marketplace, you agree to the terms outlined below.
Eligibility for Returns
Buyers may request a return or refund if:
The item received is damaged or defective
The item received is different from the product description
The seller shipped the wrong product
The product arrives non-functional due to manufacturing defect
Return requests must be submitted within 48 hours of receiving the item.
Non-Returnable Items
Certain items may not be eligible for return or refund, including:
Products damaged due to incorrect installation
Items modified, opened, or tampered with after delivery
Electronics damaged by power surge, water damage, or misuse
Items marked “Final Sale” or “Non-Returnable” by the seller
Products returned without original packaging
Because many automotive electronics require professional installation, buyers are strongly advised to consult a qualified mechanic or auto electrician before installation.
Return Process
To request a return or refund:
Contact support within 48 hours of delivery
Provide:
Order number
Product name
Description of the issue
Photos or video evidence (if applicable)
Our support team will review the request and communicate with the seller to determine the appropriate resolution.
Approved returns must be shipped back using the instructions provided by the seller or marketplace support.
Refund Processing
Once the returned item is received and inspected:
Approved refunds will be processed within 5–10 business days
Refunds will be issued to the original payment method
Processing times may vary depending on the payment provider.
Replacement Option
In some cases, sellers may offer a replacement product instead of a refund if the item is defective or incorrect.
Shipping Costs for Returns
Return shipping responsibility depends on the situation:
Seller error (wrong or defective item): Seller covers return shipping
Buyer error (wrong item ordered): Buyer covers return shipping
Shipping costs are non-refundable unless the seller made an error.
Dispute Resolution
If a disagreement occurs between buyer and seller, Autotronics Marketplace will review all available evidence and make a final decision to ensure fairness and transparency.
Buyer Responsibility
Buyers are responsible for:
Confirming compatibility with their vehicle before purchase
Using qualified technicians for installation
Inspecting items immediately upon delivery
Contact Support
For return or refund requests, please contact:
Email: support@autotronics.ng
Website: marketplace.autotronics.ng
Cancellation / Return / Exchange Policy
Cancellation, Return & Exchange Policy
Autotronics Marketplace
Overview
Autotronics Marketplace connects buyers and verified sellers of automotive electronics and accessories across Nigeria. This policy explains the conditions under which orders may be cancelled, returned, or exchanged to ensure transparency and fairness for both buyers and sellers.
By placing an order on Autotronics Marketplace, you agree to the terms outlined below.
Order Cancellation
Before Shipment
Orders may be cancelled before the seller ships the product.
If you wish to cancel your order:
Contact the seller or marketplace support immediately.
Provide your order number and cancellation request.
If the order has not yet been shipped, the cancellation will be approved and a full refund will be processed.
After Shipment
Once an order has been shipped, it cannot be cancelled. However, you may still request a return or exchange after receiving the item, subject to the conditions in this policy.
Return Policy
Buyers may request a return if:
The product received is damaged
The product received is defective
The wrong item was delivered
The product does not match the description
Return requests must be submitted within 48 hours of delivery.
Returned items must:
Be in original condition
Include original packaging and accessories
Not show signs of misuse or improper installation
Exchange Policy
In cases where the product is defective or incorrect, sellers may offer an exchange instead of a refund.
Eligible exchange situations include:
Incorrect item shipped
Defective electronic module
Compatibility error caused by seller misdescription
The replacement item will be shipped once the original product is returned and inspected.
Non-Eligible Returns
The following items may not qualify for returns or exchanges:
Products damaged due to incorrect installation
Items modified or opened after delivery
Electronics damaged by water, voltage surge, or misuse
Products marked non-returnable by the seller
Returns requested after 48 hours of delivery
Due to the sensitive nature of automotive electronics, buyers are strongly advised to use qualified technicians for installation.
Return Shipping Responsibility
Return shipping costs depend on the reason for the return:
Seller Responsibility
Wrong item shipped
Defective product
Item not as described
Buyer Responsibility
Ordered wrong product
Compatibility issue not caused by seller description
Refund Processing
Once the returned product is received and inspected:
Refunds will be processed within 5–10 business days
Refunds will be issued via the original payment method
Processing times may vary depending on the payment provider.
Dispute Resolution
If a dispute arises between buyer and seller, Autotronics Marketplace will review the case and make a final decision based on the evidence provided to ensure a fair resolution.
Contact Support
For cancellation, return, or exchange requests, please contact:
Email: support@autotronics.ng
Website: marketplace.autotronics.ng
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